System Status
Check real-time API status, uptime history, and incident reports at: status.autosnap.com Subscribe to status updates to get notified of any outages or maintenance.Support
For all inquiries — technical support, integration questions, billing, or sales — email us at: support@autosnaplive.com For urgent issues affecting production, include[URGENT] in the subject line.
When emailing support
Include the following so we can help you fast:- Your account email or organization name
- The full request you made (URL, method, headers minus the API key, body)
- The full response you got (including the HTTP status code)
- What you expected to happen
- What actually happened
- The approximate timestamp of the failed request (so we can check server logs)