> ## Documentation Index
> Fetch the complete documentation index at: https://docs.autosnap.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact & Status

> How to get in touch with AutosnapAI support and check system status

## System Status

Check real-time API status, uptime history, and incident reports at:

**[status.autosnap.com](https://status.autosnap.com)**

Subscribe to status updates to get notified of any outages or maintenance.

## Support

For all inquiries — technical support, integration questions, billing, or sales — email us at:

**[support@autosnaplive.com](mailto:support@autosnaplive.com)**

For urgent issues affecting production, include `[URGENT]` in the subject line.

## When emailing support

Include the following so we can help you fast:

1. **Your account email** or organization name
2. **The full request** you made (URL, method, headers minus the API key, body)
3. **The full response** you got (including the HTTP status code)
4. **What you expected to happen**
5. **What actually happened**
6. **The approximate timestamp** of the failed request (so we can check server logs)